Pet Owners

At Petderm, your pet is the patient, but you’re our client. We’ve made it our mission to do right by both of you, so you can be better best friends for each other.

New Clients

Two steps to a more comfortable pet

1. Get a referral from your family vet

Petderm is a veterinary dermatology specialty practice, which means that you’ll need to be referred by your family veterinarian. Simply have your pet’s veterinarian fill out our referral form. Please note that we do not take walk-in clients.

2. We’ll contact you to set up an appointment

Once we review the information provided by your veterinarian, we’ll be in touch to find a time to meet with you and your itchy friend.

Existing Clients

If you’ve visited Dr. Valentine in the past at a different clinic, we’re looking forward to seeing you and your best friend again. Before we can set up a telemedicine or in-person consultation, we’ll have to walk through a few steps to get you set up. Give us a call at 403 370 8800 to get started.

Telehealth

Book virtual appointments, order immunotherapy, request medication refills and message the Petderm team.

Visit platform

Book a Recheck

Contact us to book an in-clinic consultation if you’d like to see Dr. Valentine in person.

Contact us

Online Food Store

Purchase pet food, toys, shampoos, and more. Ship right to your door for a fee, or pick up at Petderm free of charge.

Visit store

Emergency Resources

If you are an existing client and your pet is having an adverse or worsening skin, allergy, or ear reaction to our treatments, please call Petderm at 403 370 8800.

If it is out of our business hours and you are concerned about your pet, or if it is an urgent situation please seek emergency attention at one of the following emergency contact centres: